Document background
The License And Service Agreement is essential for technology transactions in India where software licensing is combined with ongoing service provision. This document is commonly used when a provider offers both software products and associated services such as implementation, maintenance, support, or customization. It needs to comply with Indian legislation, including the Information Technology Act, 2000, and the Indian Contract Act, 1872. The agreement typically includes detailed terms about license scope, usage restrictions, service levels, support obligations, warranties, and liability limitations. It's particularly important in enterprise software deployments, SaaS implementations, and technology service arrangements where both access to intellectual property and service delivery need to be governed under a single framework. The document should address specific Indian regulatory requirements regarding data protection, intellectual property rights, and service tax implications.
