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1. Sender's Details: Full name, address, and contact information of the person disputing the debt
2. Recipient's Details: Collection agency or creditor's name, address, and reference numbers
3. Account Information: Specific details about the disputed debt including account numbers and claimed amount
4. Dispute Declaration: Clear statement that the debt is being disputed and request for debt validation
5. Grounds for Dispute: Specific reasons why the debt is being disputed, including any errors or discrepancies
6. Previous Communications: Reference to any previous correspondence or communications regarding the debt
7. Legal Rights Statement: Statement invoking relevant consumer protection rights under Malaysian law
8. Action Request: Specific requests for the collector to take, such as providing validation or ceasing collection activities
1. Payment History: Include when disputing based on previous payments made or payment arrangements
2. Identity Theft Claim: Include when the dispute is based on suspected identity theft or fraud
3. Statute of Limitations: Include when the debt may be time-barred under the Limitation Act 1953
4. Bankruptcy Notice: Include if the debt was discharged in bankruptcy
5. Harassment Complaint: Include if there have been violations of debt collection practices
6. Settlement Offer: Include if proposing a settlement or payment arrangement as part of the dispute
1. Supporting Documentation: Copies of relevant documents supporting the dispute (payment receipts, statements, etc.)
2. Communication Log: Timeline of all communications with the collection agency or creditor
3. Proof of Identity: Copies of identification documents if identity theft is claimed
4. Previous Correspondence: Copies of previous letters or notices received from the collector
5. Financial Records: Relevant bank statements or financial records supporting the dispute
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