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Master Subscription Agreement
"I need a Master Subscription Agreement for my SaaS company based in Manila, offering cloud-based accounting software to small businesses, with specific provisions for data privacy compliance and monthly subscription billing starting March 2025."
1. Parties: Identification of the contracting parties, including registered addresses and company details as required under Philippine law
2. Background: Context of the agreement and brief description of the services being provided
3. Definitions: Detailed definitions of terms used throughout the agreement, including specific Philippine legal terms where applicable
4. Subscription Services: Detailed description of the services, access rights, and usage terms
5. Term and Renewal: Initial term, renewal conditions, and termination rights
6. Fees and Payment: Pricing, payment terms, billing cycles, and late payment consequences
7. Service Levels: Performance standards, availability commitments, and remedies for failure
8. Customer Obligations: Customer responsibilities, acceptable use policies, and compliance requirements
9. Data Protection and Privacy: Compliance with Philippine Data Privacy Act, data handling procedures, and privacy obligations
10. Intellectual Property Rights: IP ownership, licenses, and restrictions in accordance with Philippine IP Code
11. Confidentiality: Protection of confidential information and trade secrets
12. Warranties and Disclaimers: Service warranties and limitations aligned with Philippine consumer protection laws
13. Limitation of Liability: Liability caps and exclusions permitted under Philippine law
14. Termination: Termination rights, procedures, and consequences
15. General Provisions: Standard clauses including notices, assignment, severability, and entire agreement
1. Professional Services: Include when additional implementation, training, or consulting services are offered
2. Disaster Recovery: Include for critical services requiring specific recovery commitments
3. Security Requirements: Include when handling sensitive data or for enterprise customers
4. Change Management: Include for complex services requiring formal change control procedures
5. Audit Rights: Include for financial services or highly regulated industries
6. Service Credits: Include when offering financial compensation for service level failures
7. Anti-Corruption: Include when dealing with government entities or international operations
8. Insurance Requirements: Include for high-risk services or enterprise customers
1. Service Description Schedule: Detailed technical specifications and service descriptions
2. Service Level Agreement: Detailed performance metrics, measurement methods, and remedies
3. Fee Schedule: Detailed pricing, payment terms, and calculation methods
4. Data Processing Agreement: Detailed data handling procedures and privacy requirements
5. Support Services Schedule: Support level descriptions, response times, and escalation procedures
6. Acceptable Use Policy: Detailed rules and restrictions for service usage
7. Security Schedule: Detailed security measures and compliance requirements
8. Business Continuity Plan: Disaster recovery and business continuity procedures
Authors
Information Technology
Software as a Service
Financial Services
Healthcare
E-commerce
Education
Professional Services
Telecommunications
Manufacturing
Retail
Business Process Outsourcing
Legal
Compliance
Sales
Information Technology
Finance
Operations
Procurement
Business Development
Risk Management
Data Protection
Customer Success
Product Management
Legal Counsel
Contract Manager
Chief Legal Officer
Compliance Officer
Commercial Director
Sales Director
Chief Technology Officer
IT Director
Chief Information Officer
Privacy Officer
Data Protection Officer
Chief Financial Officer
Account Manager
Business Development Manager
Operations Manager
Procurement Manager
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