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1. Parties: Identification and details of contracting parties
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used throughout the document
4. Scope of Services: Detailed description of services to be provided
5. Time and Materials Rates: Agreed rates for personnel and materials
6. Payment Terms: Billing frequency, payment methods, and timeline
7. Term and Termination: Duration and conditions for ending the agreement
8. Intellectual Property Rights: Ownership and rights to work products and pre-existing IP
9. Confidentiality: Protection of confidential information and trade secrets
10. Liability and Indemnification: Allocation of risks and responsibilities between parties
11. Force Majeure: Provisions for unforeseen circumstances and events beyond control
12. Governing Law and Jurisdiction: Singapore law as governing law and jurisdiction for disputes
1. Change Control: Process for managing changes to scope or requirements - include for complex projects with likely scope changes
2. Security Requirements: Specific security protocols and requirements - include when handling sensitive data or systems
3. Performance Metrics: Specific KPIs and performance standards - include when specific performance levels need to be maintained
4. Data Protection: Specific provisions relating to PDPA compliance - include when personal data processing is involved
5. Insurance: Insurance requirements and coverage - include for high-risk or high-value services
1. Schedule 1 - Rate Card: Detailed breakdown of all rates and charges including personnel categories, overtime rates, and material costs
2. Schedule 2 - Service Description: Detailed technical specifications of services and deliverables
3. Schedule 3 - Resource Profile: Details of key personnel, their qualifications, and roles
4. Schedule 4 - SLA Parameters: Detailed service level agreements, metrics, and measurement criteria
5. Schedule 5 - Change Request Template: Standard form for requesting and documenting changes to scope
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