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1. Parties: Identifies and defines the freight forwarder and carrier, including full legal names and addresses
2. Background: Sets out the context of the agreement and basic intentions of the parties
3. Definitions: Defines key terms used throughout the agreement
4. Services: Details the transportation and logistics services to be provided
5. Rates and Payment Terms: Specifies pricing, payment schedule, and invoicing procedures
6. Compliance with Laws: Outlines regulatory compliance requirements and responsibilities
7. Insurance Requirements: Specifies required insurance coverage and minimum limits
8. Liability and Indemnification: Defines liability allocation and indemnification obligations
9. Term and Termination: Specifies duration of agreement and termination conditions
1. Performance Metrics: Defines KPIs and service level agreements for measuring and monitoring specific performance standards
2. Technology Requirements: Specifies required technology systems and interfaces for software or systems integration
3. Customs Clearance: Details customs procedures and responsibilities for international shipments
4. Special Handling Requirements: Specifies procedures for special cargo types such as hazardous materials or temperature-controlled goods
1. Rate Schedule: Detailed pricing for different routes and service types
2. Service Level Agreement: Detailed performance metrics and standards
3. Insurance Certificates: Copies of required insurance documentation
4. Operating Procedures: Detailed operational processes and requirements
5. Equipment Schedule: List of approved equipment and specifications
6. Contact Information: Key personnel and emergency contact details
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