The Facilities Management Contract Template serves as a standardized agreement for property owners and service providers in Singapore's facilities management industry. This document is essential when engaging professional facilities management services for commercial, industrial, or residential properties. The template incorporates Singapore's regulatory requirements, including Building Control Act compliance, workplace safety standards, and environmental regulations. It provides comprehensive coverage of maintenance schedules, service level agreements, performance metrics, and operational procedures while ensuring alignment with local industry standards such as SS 577.
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1. Parties: Identifies and defines the contracting parties (facility owner/manager and service provider)
2. Background: Context of the agreement and brief description of the facility and services required
3. Definitions: Key terms used throughout the contract including relevant legislative references
4. Scope of Services: Detailed description of facilities management services to be provided
5. Term and Termination: Duration of contract and termination conditions
6. Payment Terms: Fees, payment schedule, and related financial terms
7. Service Levels: Performance standards and KPIs
8. Health and Safety: Safety requirements and compliance obligations under Singapore regulations
9. Compliance: Obligations to comply with relevant Singapore legislation and standards
10. Insurance and Liability: Required insurance coverage and liability provisions
11. Staff and Employment: Requirements relating to personnel, including compliance with employment laws
1. Transition Services: Handover process from previous service provider - include when replacing an existing provider
2. Technology and Systems: Requirements for building management systems - include for smart buildings or specific system requirements
3. Environmental Management: Green building requirements and sustainability measures - include when environmental certification is required
4. Security Services: Specific security requirements and compliance with Security and Safety Act - include when security services are part of scope
5. Data Protection: PDPA compliance requirements - include when handling personal data
1. Schedule 1 - Properties: List of facilities and areas covered under the contract
2. Schedule 2 - Rates: Detailed pricing structure and rates for services
3. Schedule 3 - Service Level Agreement: Detailed performance metrics and requirements
4. Schedule 4 - Equipment Inventory: List of equipment to be maintained
5. Schedule 5 - Staff Requirements: Staffing levels, qualifications, and training requirements
6. Schedule 6 - Emergency Procedures: Protocols for emergency situations
7. Schedule 7 - Maintenance Schedule: Planned maintenance activities and frequencies
8. Schedule 8 - Compliance Checklist: List of applicable legislation and compliance requirements
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