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Residential Service Agreement Template for Singapore

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Key Requirements PROMPT example:

Residential Service Agreement

"I need a Residential Service Agreement for our Singapore-based cleaning company that will provide weekly housekeeping services to a 50-unit condominium complex, starting from March 2025, with specific provisions for green cleaning practices and COVID-19 safety protocols."

What is a Residential Service Agreement?

The Residential Service Agreement is a crucial document used in Singapore when establishing a formal arrangement for residential services. It provides a legally binding framework that protects both service providers and residents while ensuring compliance with Singapore's regulatory requirements. This agreement is particularly important in contexts where ongoing services are provided to residential properties, whether they are private condominiums, HDB flats, or landed properties. The document addresses key aspects such as service scope, quality standards, payment terms, and dispute re红杏直播 mechanisms, while incorporating relevant consumer protection and property management regulations.

What sections should be included in a Residential Service Agreement?

1. Parties: Identifies and defines the service provider and the resident

2. Background: Provides context for the agreement and basic premises

3. Definitions: Defines key terms used throughout the agreement

4. Scope of Services: Details the specific services to be provided

5. Term and Termination: Specifies duration and conditions for ending the agreement

6. Fees and Payment: Outlines service costs and payment terms

7. Service Provider Obligations: Lists responsibilities of the service provider

8. Resident Obligations: Lists responsibilities of the resident

What sections are optional to include in a Residential Service Agreement?

1. Insurance: Details insurance requirements and coverage for services involving significant risk or valuable property

2. Force Majeure: Addresses unforeseeable circumstances preventing performance of obligations

3. Confidentiality: Protects sensitive information shared between parties during service provision

4. Data Protection: Addresses collection, use, and protection of personal data in compliance with PDPA

What schedules should be included in a Residential Service Agreement?

1. Schedule of Services: Detailed breakdown of services to be provided including frequency and specifications

2. Schedule of Fees: Detailed breakdown of all fees, charges, and payment terms

3. Service Level Agreement: Specific performance metrics, standards, and quality benchmarks

4. Emergency Procedures: Protocols and procedures for handling emergency situations

5. Property Details: Specific information about the residential property including location and access details

Authors

Alex Denne

Head of Growth (Open Source Law) @ 红杏直播 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions



































Clauses


































Industries

Building Maintenance and Strata Management Act (BMSMA): Primary legislation governing the maintenance and management of strata properties in Singapore, including common property management and obligations

Building Control Act: Regulates building construction, safety standards, and maintenance requirements for residential properties

Consumer Protection (Fair Trading) Act (CPFTA): Protects consumers against unfair practices and ensures fair trading terms in service agreements

Personal Data Protection Act (PDPA): Governs the collection, use, and disclosure of personal data in service agreements

Employment Act: Regulates employment terms and conditions if service providers employ workers

Work Injury Compensation Act: Provides framework for worker compensation in case of work-related injuries during service provision

Workplace Safety and Health Act: Ensures safety standards and health requirements are met during service provision

Housing and Development Board (HDB) regulations: Specific rules and guidelines for services provided in HDB properties

Planning Act: Controls property development and usage in Singapore, affecting service provision requirements

Fire Safety Act: Stipulates fire safety requirements and standards for residential properties

Consumer Protection (Trade Descriptions and Safety Requirements) Act: Ensures accurate description of services and compliance with safety requirements

Price Control Act: Regulates pricing practices and prevents unreasonable price increases in services

APFM Guidelines: Professional guidelines set by the Association of Property and Facility Managers for service standards

BCA Guidelines: Building and Construction Authority standards for property maintenance and services

Contract Law of Singapore: General principles of contract law governing formation and enforcement of service agreements

Unfair Contract Terms Act: Prevents the inclusion and enforcement of unfair terms in service contracts

Environmental Public Health Act: Regulates cleaning services and environmental health standards

Security and Private Investigation Act: Governs security services provided in residential properties

Electricity Act: Regulates electrical services and safety standards for residential properties

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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