The Residential Service Agreement is a crucial document used in Singapore when establishing a formal arrangement for residential services. It provides a legally binding framework that protects both service providers and residents while ensuring compliance with Singapore's regulatory requirements. This agreement is particularly important in contexts where ongoing services are provided to residential properties, whether they are private condominiums, HDB flats, or landed properties. The document addresses key aspects such as service scope, quality standards, payment terms, and dispute reΊμΠΣΦ±²₯ mechanisms, while incorporating relevant consumer protection and property management regulations.
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1. Parties: Identifies and defines the service provider and the resident
2. Background: Provides context for the agreement and basic premises
3. Definitions: Defines key terms used throughout the agreement
4. Scope of Services: Details the specific services to be provided
5. Term and Termination: Specifies duration and conditions for ending the agreement
6. Fees and Payment: Outlines service costs and payment terms
7. Service Provider Obligations: Lists responsibilities of the service provider
8. Resident Obligations: Lists responsibilities of the resident
1. Insurance: Details insurance requirements and coverage for services involving significant risk or valuable property
2. Force Majeure: Addresses unforeseeable circumstances preventing performance of obligations
3. Confidentiality: Protects sensitive information shared between parties during service provision
4. Data Protection: Addresses collection, use, and protection of personal data in compliance with PDPA
1. Schedule of Services: Detailed breakdown of services to be provided including frequency and specifications
2. Schedule of Fees: Detailed breakdown of all fees, charges, and payment terms
3. Service Level Agreement: Specific performance metrics, standards, and quality benchmarks
4. Emergency Procedures: Protocols and procedures for handling emergency situations
5. Property Details: Specific information about the residential property including location and access details
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