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1. Parties: Identification of all contracting parties, including registered addresses and company numbers
2. Background: Context of the agreement and relationship between parties
3. Definitions: Key terms used throughout the agreement, including technical and legal definitions
4. Scope of Services: Details of data management services to be provided
5. Data Protection Obligations: Compliance with PDPA and other applicable laws
6. Security Requirements: Technical and organizational measures for data protection
7. Breach Notification: Procedures for reporting and handling data breaches
8. Term and Termination: Duration of agreement and termination provisions
1. Cross-Border Transfers: Rules for international data transfers when data will be transferred outside Singapore
2. Sector-Specific Compliance: Additional regulatory requirements for regulated industries (banking, healthcare, etc.)
3. Sub-processors: Rules for engaging third-party data processors when sub-processors will be involved
4. Data Subject Rights: Procedures for handling data subject requests when processing personal data of individuals
1. Schedule 1: Services Description: Detailed description of data management services
2. Schedule 2: Security Requirements: Technical specifications for security measures
3. Schedule 3: Processing Activities: Details of data processing activities and purposes
4. Schedule 4: Service Levels: Performance metrics and service level agreements
5. Schedule 5: Fee Schedule: Pricing and payment terms
6. Appendix A: Data Categories: List of data types being processed
7. Appendix B: Approved Sub-processors: List of approved third-party data processors
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